Privacy Policy

Last Updated: December 2025

1. Introduction

Welcome to Redefine App from Redefine Plastic Surgery Center Private Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal data when you use our application, what data we collect, how we use it, and what rights you have.

2. Information We Collect

We may collect, use, store, and process the following types of personal data:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Email address and phone number.
• Health Data: Treatment history, pain reports, care plan details, progress images, daily task completion status, and other recovery-related information shared through the app.
• Device/Data Usage Information: IP address, device type, operating system, app version, time zone, and other technical data used for security, analytics, and app improvement.

3. How We Use Your Personal Data

We may use your personal data to:

• Register you as a user of the Redefineu application.
• Provide and manage care plans, track recovery progress, and support doctor–patient communication.
• Send important notifications such as reminders, updates, and alerts related to your care.
• Improve our services, app performance, user experience, and support.

We will only use your data where it is lawful and necessary for delivering our services or meeting our legal obligations.

4. Disclosures of Your Personal Data

We may share your personal data with:

• Your assigned doctors, therapists, or authorized medical staff for the purpose of providing care and monitoring your progress.

We do not sell your personal data to third parties.

5. Data Security

We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, misuse, or disclosure. Access to your data is restricted to authorized personnel who need it to provide medical or support services.

6. Account and Data Deletion

You have the right to request deletion of your account and related data via the "Delete Account" option in the app settings. However, certain data may be retained for a limited period where required by law or medical record-keeping regulations.

If you wish to delete your account and associated data, please visit our Account Deletion page.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Email (Support): developer@redefineu.in

Phone: +91 92371 23456

We will do our best to respond to your queries and concerns in a timely manner.